Prime Boiler Services has served Western Canada since 1991 from 155 Queens Dr. in Red Deer, and is now part of Thermogenics. Our Red Deer team covers Central and Southern Alberta with service, repair, parts and rental boilers for steam and heating plants, and answers emergency calls 24/7.
Maintenance programs, boiler certifications, combustion tuning and water treatment for steam, hot water and glycol boilers.
Field repair day or night, refractory work from 25 HP to 5,000 HP, and pressure vessel and piping repair under our ABSA permit.
Western Canada’s largest boiler parts inventory, 24-hour ordering, delivery across Canada or pickup at a Prime location.
30+ skid- and trailer-mounted boilers from 30 BHP to 2,200 HP, on diesel, natural gas or dual fuel, built for winter work.
Red Deer is Prime’s head office and home base, between Calgary and Edmonton.
Our crews rebuild refractory on steam, hot water and glycol boilers across that whole range, then complete the recertification paperwork that follows the repair.
Prime rental boilers support pipeline hydrotesting, plant turnarounds, rail car heating and vessel steaming through Alberta winters as cold as −40 °C or colder.
Since 2026 Prime has been part of Thermogenics, a boiler group with over 10 locations across North America and its own boiler manufacturing in Aurora, Ontario.
Gas processing and petrochemicals drive much of Central Alberta’s steam demand. The Joffre complex near Red Deer is one of Canada’s largest petrochemical sites, and gas plants are spread across the region. South toward Lethbridge and Brooks, boiler work shifts to meat packing, sugar and food processing.
Glycol heaters, steam boilers and reboiler support
Steam, water treatment and blowdown system work
Process steam and washdown hot water, kept on line
High-pressure steam, piping and pressure vessels
Steam boilers for kilns and mills, with recertification
Heating plants for hospitals, campuses and arenas
Alberta boilers work through a long heating season, so you don’t want a certificate lapsing in the middle of January. Under ABSA – The Pressure Equipment Safety Authority, owners must keep every boiler and pressure vessel on a valid certificate and follow its inspection intervals. Our team handles certification and recertification, with or without the safety authority’s inspector on site, and prepares the boiler and its records before the inspection.
Planned maintenance from Red Deer covers firetube, watertube and low-water boilers over 400,000 BTU from Hurst, Saskatoon Boiler, CAMUS, Limpsfield and Oilon. Technicians test low-water cutoffs, safety valves and flame safeguard controls, tune combustion on Autoflame, Fireye, Honeywell and Siemens systems, and write up what they find so repairs can be scheduled before the coldest weeks.
Many boiler failures start in the equipment around the boiler. Scale in a blowdown separator, a failing steam trap or poor feedwater chemistry will shorten the life of a boiler that is otherwise sound. Prime’s water treatment programs cover steam, closed-loop hot water, glycol and cooling tower systems, and our system audits include the deaerator, condensate return and feedwater tanks.
At a polystyrene plant in central Alberta, our water treatment team cleared a scale-choked blowdown separator with a low-hazard synthetic acid in place of mineral acid. One person on site for 4 hours removed about 80% of the scale with 40 litres of cleaner, and the spent product was neutralized before discharge.
On an emergency call we restore steam or heat first. Our crew isolates the boiler safely, diagnoses the fault and makes the repair or fits the part. Once the boiler is firing again, we trace the cause, such as a control fault, poor water quality or a combustion problem.
Our Red Deer crews repair burners and controls, tubes, refractory, pressure vessels and piping. Prime holds ABSA Certificate of Authorization Permit AQP-21130, our quality control system for repair and alteration of Section I power boilers, Section IV heating boilers and pressure vessels, and for construction, repair and alteration of B31.1, B31.1 BEP, B31.3 and B31.9 piping. That includes feedwater tanks, blowdown separators and deaerators.
When a repair shows the burner or controls are due, Prime can modernize them with low-NOx designs, O2 trim, digital combustion controls and remote monitoring, working with Autoflame, Lamtec, Oilon and Limpsfield equipment. Our crews also rebuild refractory, and they fabricate custom parts and pipe spools when an off-the-shelf part will not fit the job.
You can order parts 24 hours a day, from a safety valve to a flame scanner. Parts ship anywhere in Canada or can be picked up at a Prime location.
We stock burner and control parts from Autoflame, Fireye, Honeywell, Lamtec, Siemens and Oilon, plus Cannon Boiler Works economizers and feedwater heaters and Excalibur Water products.
Controls & burner brands
Call 403-346-8787 with the boiler make, model and serial number, and we will confirm the right part and when we can ship it.
Our Red Deer facility runs an automated bulk water fill station: cold 2–6 °C, warm 25–35 °C, hot 45–55 °C, or custom up to 80 °C.
Prime’s fleet runs from a 30 BHP Scotch marine firetube to a 2,200 HP Nebraska watertube, skid- or trailer-mounted, in low and high pressure, firing diesel, natural gas or dual fuel. Watertube steam units deliver 30,000 to 110,000 lb/hr at up to 750 psig, and superheated steam trailers reach up to 750 °F. The fleet also includes low-NOx options and glycol and thermal fluid heaters.
Rentals cover plant turnarounds, pipeline hydrotesting, rail car and bulker trailer heating, vessel steaming and vapour phase cleaning, and oil storage tank cleaning support. We also rent water hoses, powered pumps, auxiliary fuel tanks and generators. When planning a rental, start with the steam connection: where the unit will sit and how far it is from your steam header decide how much temporary piping is needed, and a long run takes time to build.
The table lists Prime’s published rental units with size, fuel, pressure rating and power supply. Call the Red Deer team to confirm availability and match a unit to your load.
| Unit | Size | Fuel | MAWP | Power |
|---|---|---|---|---|
| Scotch marine firetube | 30 BHP | Diesel | 150 psig | 230V 1-ph |
| Scotch marine firetube | 60 BHP | Diesel | 150 psig | 208V 3-ph |
| Scotch marine firetube | 70 BHP | Diesel | 150 psig | 208V 3-ph |
| Scotch marine firetube | 80 BHP | Dual fuel | 15 psig | 208V 3-ph |
| Scotch marine firetube | 100 BHP | Dual fuel | 150 or 15 psig | 208V 3-ph |
| Hot water heater | 100 BHP | Dual fuel | Atmospheric | 208V 3-ph |
| Condensing hot water | 120 BHP | Natural gas | 160 psig | 208V 3-ph |
| Scotch marine firetube | 125 BHP | Diesel | 150 psig | 208V 3-ph |
| Scotch marine firetube | 150 BHP | Diesel | 150 psig | 230V 3-ph |
| Scotch marine firetube | 200 BHP | Dual fuel | 150 psig | 230V 3-ph |
| Simoneau watertube | 200 BHP | Natural gas | 200 psig | 480/600V |
| Watertube | 400 BHP | Dual fuel | 170 psig | 460V 3-ph |
| Watertube (truck-mounted) | 400 BHP | Dual fuel | 170 psig | Generator on board |
| Watertube | 600 BHP | Dual fuel | 170 psig | 460V 3-ph |
| Watertube | 800 BHP | Dual fuel | 170 psig | 460/575V 3-ph |
| Nebraska watertube | 2,200 HP | Natural gas | 750 psig | 460 VAC |
Sample units from Prime Boiler Services’ published rental fleet. Availability varies, so call for current units.
Visit primeboiler.com
Our Red Deer team works across Central Alberta, including Sylvan Lake, Lacombe, Innisfail, Olds, Ponoka, Joffre, Rocky Mountain House and Stettler. To the south, Calgary is 155 km away, about 1.5 hours; Lethbridge is 360 km, about 3.5 hours; and Medicine Hat is 415 km, about 4.5 hours. Prime’s Edmonton branch is 116 km north.
Cities & towns we serve
Prime Boiler Services
1807 5 St. · 780-955-7787
≈ 120 km away
Prime Boiler Services
3416 109 St. · 780-933-8550
≈ 450 km away
Prime Boiler Services
2011 Quebec Ave · 639-998-2537
≈ 490 km away
Prime Boiler Services
1833 Coast Meridian Rd. Unit 69 · 604-855-8797
≈ 710 km away
From a two-day arena boiler replacement in Okotoks to low-water-content boiler plants at the University of Calgary and Champion Petfoods.
A pinhole leak found during annual maintenance: Prime isolated the boiler, installed a replacement over two days and started it up without a factory rep.
Read moreCorroded heating boilers replaced with low-water-content units totalling 36 million BTUH, plus a 150 HP high-pressure boiler for humidification and ongoing maintenance.
Read moreA 900 BHP, 170 psig plant of three 300 BHP boilers with a heat-recovery economizer and low-NOx burners, at an 87% efficiency rate.
Read more“Having a valued partner like Prime Boiler allows us to concentrate on satisfying our customers with our services well into the future.”
Call 403-346-8787. Prime provides emergency service 24/7, and crews travel with mobile repair equipment. If the repair will take longer, a rental boiler can carry the load in the meantime.
Yes. We work on firetube, watertube and low-water-content boilers over 400,000 BTU, including Hurst, Saskatoon Boiler, CAMUS, Limpsfield and Oilon, and on Autoflame, Fireye, Honeywell, Lamtec, Siemens and Oilon controls. Call with make and model to confirm.
Yes. Tell us the load, pressure, fuel and power available, and where the unit can sit relative to your steam line. We will match a unit from our fleet, plan the tie-in and handle start-up.
Prime holds ABSA Certificate of Authorization Permit AQP-21130, which covers our repair and alteration of power boilers, heating boilers and pressure vessels, and our work on B31 piping. For TC-44 highway and portable tanks we hold Transport Canada Certificate of Registration 25-1156.
Yes. Olds and Stettler are part of our Central Alberta area, along with Lacombe, Blackfalds and Penhold, and the team travels south to Calgary, Lethbridge and Medicine Hat. Prime also has branches in Edmonton, Grande Prairie, Saskatoon and Port Coquitlam for work elsewhere in Western Canada.
Yes. Red Deer is still Prime’s head office, with the same people and phone numbers, led by General Manager Eric Madsen. Prime now belongs to Thermogenics, so the Red Deer team can draw on the wider group’s locations and boiler manufacturing.
Yes. Prime rental boilers heat water for pipeline hydrotests in conditions as low as −40 °C or colder. Trailer-mounted units, pumps, hoses, auxiliary fuel tanks and generators come from one supplier, and our Red Deer fill station can load water at set temperatures up to 80 °C.
Yes. We prepare the boiler and its records for the inspector, certify or recertify it with or without a safety-authority inspection, and complete any repair paperwork under our permit. On a 1953 boiler at Cascades Container Board, we coordinated with ABSA and ran a 300 PSI hydrotest without shutting down the plant’s second boiler.
Call 403-346-8787, day or night, or email solutions@primeboiler.com. Our Red Deer team will tell you what we can do and when.
Request emergency service online